Shipping Information
Australian Orders
All Australian orders are sent via Australia Post and StarTrack. Please see our table below for delivery estimates. This is to be used as a guide only. Delivery time frames cannot be guaranteed and may take additional days to regional and remote areas. More accurate delivery costs are calculated at the checkout page.
| Order Type | Cost | Estimated Shipping Time (Metro) |
|---|---|---|
| Standard | $10.00 - $15.00 AUD | 2-8 Business Days |
| Express | $15.00 - $20.00 AUD | 1-4 Business Days |
International Orders
All International orders are sent with Australia Post. Once your order arrives into the destination country, Australia Post will hand it over to your local postal service for delivery. We recommend tracking your order directly with your local postal service for the most recent tracking updates.
Please note:
- The below shipping guide does not include custom handling times or costs.
- All International deliveries are shipped customs unpaid; therefor you may be liable to pay for customs duties and/or taxes before your order can be delivered. This is the discretion of your local customs office and authorities. Prior to placing your order, you can call your local customs authorities to determine the cost.
- Please use the shipping table below as a guide only. More accurate delivery costs are calculated at the checkout page.
New Zealand
| Order Type | Cost | Estimated Shipping Time (Metro) |
|---|---|---|
| Standard International | $15.00 AUD | 6-15 Business Days |
| Express | $20.00 AUD | 4-8 Business Days |
United States & Canada
| Order Type | Cost | Estimated Shipping Time (Metro) |
|---|---|---|
| Standard International | $20.00 - $25.00 AUD | 6-27 Business Days |
| Express | $29.00 - $33.95 AUD | 6-27 Business Days |
Europe
Austria, Belgium, Czechia, Denmark, Finland, France, Germany, Italy, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland
| Order Type | Cost | Estimated Shipping Time (Metro) |
|---|---|---|
| Express | $50.00 AUD | 10-14 Business Days |
United Kingdom
| Order Type | Cost | Estimated Shipping Time (Metro) |
|---|---|---|
| Standard International | $22.00 AUD | 6-27 Business Days |
Singapore
| Order Type | Cost | Estimated Shipping Time (Metro) |
|---|---|---|
| EXPRESS | $15.00 | 10-14 Business Days |
Japan
| Order Type | Cost | Estimated Shipping Time (Metro) |
|---|---|---|
| Express | $34.95 | 10-14 Business Days |
Malaysia
| Order Type | Cost | Estimated Shipping Time (Metro) |
|---|---|---|
| Standard International | $23.00 AUD | 6-27 Business Days |
| Express | $30.00 AUD | 6-27 Business Days |
South Korea
| Order Type | Cost | Estimated Shipping Time (Metro) |
|---|---|---|
| Standard International | $32.00 AUD | 6-27 Business Days |
| Express | $25.00 AUD | 6-27 Business Days |
United Arab Emirates
| Order Type | Cost | Estimated Shipping Time (Metro) |
|---|---|---|
| Standard International | $33.00 AUD | 6-27 Business Days |
| Express | $53.00 AUD | 6-27 Business Days |
*Shipping Disclaimer
Whilst every effort is made to offer the best prices and fastest delivery, we cannot warranty or guarantee shipping services and times. We only use reputable national and international companies to deliver our product. The delivery times provided by us are estimates only. 28 Eastern is not liable for late deliveries or loss/damage relating to late deliveries (in the case caused by freight companies). Please double check the address submitted to us is correct. 28 Eastern holds no responsibility in the instance a customer has provided the incorrect address. Some International orders may incur additional charges, fees, taxes or local government importation charges. These are out of our direct control. For further information, please contact your local customs importation office. All or any local charges are to be paid by the customer on delivery of goods.