Privacy policy
At 28 Eastern, we value the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and protect your personal information. By accessing or using our website, you agree to the terms and practices described in this policy.
Information We Collect:
When you visit our website or make a purchase, we may collect personal information that you voluntarily provide to us, such as your name, email address, shipping address, and payment details. Additionally, we may collect non-personal information, including your IP address, browser type, operating system, and website usage data, through cookies and similar technologies. This information helps us enhance your browsing experience and improve our services.
Use of Information:
We use the information we collect for the following purposes:
To process and fulfil your orders, including shipping and delivery.
To communicate with you regarding your purchases, inquiries, and customer support requests.
To send you updates, newsletters, promotional offers, and other marketing communications related to our products and services. You have the option to unsubscribe from these communications at any time.
To improve our website functionality, user experience, and customer service.
To protect against fraudulent activities, unauthorised access, and other misuse of our website.
To comply with legal obligations, enforce our terms of service, and respond to lawful requests from government authorities.
Data Security:
We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. We use industry-standard security practices and technologies to safeguard your data. However, please note that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security.
Third-Party Disclosure:
We may share your personal information with trusted third-party service providers who assist us in operating our website, fulfilling orders, and providing customer support. These service providers are contractually obligated to protect your information and use it solely for the purposes specified by us. We do not sell, trade, or otherwise transfer your personal
information to external parties for marketing or commercial purposes, except as described in this policy or with your explicit consent.
Third-Party Links:
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.
Data Retention:
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal information is no longer needed, we will securely dispose of it in accordance with applicable laws and regulations.
Your Rights:
You have the right to access, update, correct, or delete your personal information. If you would like to exercise any of these rights or have any questions or concerns regarding our privacy practices, please contact us using the information provided below.
Updates to the Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The updated policy will be effective upon posting on our website, with the revised date indicated at the top of the page. We encourage you to review this policy periodically for any updates.
Contact Us:
If you have any questions, comments, or requests regarding this Privacy Policy, please contact us at:
We will respond to your inquiries and requests in a timely manner.
By using our website, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy.